Privacy Policy

Welcome to Linibou.com ("we," "our," or "us"), a public speaking school dedicated to helping individuals enhance their oratory skills. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and store your information when you visit our website or use our services.

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identifiers: Name, email address, phone number, and other contact details you provide when registering for our courses or contacting us.
• Account Information: Username, password, and profile details when you create an account on our platform.
• Payment Information: Credit card details, billing address, and other financial information necessary for processing payments (note that payment processing is handled by secure third-party payment processors).
• Course Participation Data: Information related to your participation in our courses, including assignments, recorded practice sessions, and progress assessments.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Communication Data: Your preferences in receiving marketing communications from us and our third parties and your communication preferences.

2. How We Collect Your Information

We use different methods to collect data from and about you, including:

• Direct Interactions: Information you provide when filling in forms on our website, creating an account, enrolling in courses, participating in our programs, subscribing to our services, requesting marketing materials, or otherwise communicating with us.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies, server logs, and similar technologies.
• Third Parties: We may receive personal data about you from various third parties, such as analytics providers, advertising networks, and search information providers.

3. How We Use Your Information

We use your personal information for the following purposes:

• To register you as a new customer and provide our services
• To process and deliver your order, including managing payments and fees
• To personalize your experience and deliver relevant content
• To improve our website, products, services, and customer relationships
• To communicate with you about our services, including notifying you about changes
• To administer and protect our business and website
• To deliver relevant advertisements to you
• To make suggestions and recommendations about services that may interest you
• To comply with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Access: You can request copies of your personal data.
• Rectification: You can request that we correct inaccurate or complete incomplete personal data.
• Erasure: You can request that we delete your personal data in certain circumstances.
• Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
• Data Portability: You can request that we transfer your personal data to another organization or directly to you.
• Objection: You can object to our processing of your personal data in certain circumstances.
• Automated Decision-Making: You can request not to be subject to automated decision-making, including profiling.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

9. International Transfers

We may transfer your personal data to countries outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe.
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield, which requires them to provide similar protection to personal data shared between Europe and the US.

10. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: June 10, 2023